ACCC
The force behind competition queen Gina Cass-Gottlieb
ACCC chair Gina Cass-Gottlieb is working harder than she ever has in her career, and the results are showing on the scoreboard, with wins including tougher merger laws, and a $120 million penalty against Qantas this past week.
- by Anne Hyland
Latest
Opinion
Aviation
Sorry, not sorry: Qantas perfects the art of the non-apology
To suggest that the airline’s settlement over the ghost flights matter makes Qantas a trustworthy company is to be wilfully blind to its recent history.
- by Joe Aston
Qantas’ $225 and $450 compensation payments: What you need to know
The airline admitted it misled consumers by advertising tens of thousands of “ghost flights”. Here’s everything we know about what affected customers will get.
- by Jessica Yun and Amelia McGuire
Exclusive
Advertising
‘Wild west’: The TikTok tanning ads breaching community standards
There are dozens, possibly hundreds, of other similar videos on social media, prompting leading advertising figures to call out marketing tactics lacking social responsibility.
- by Aisha Dow
Love online shopping? These ‘shadow websites’ are a convincing scam
Imitation websites can look exactly like the homepages of shoppers’ favourite brands, and more Australians are falling victim to them.
- by Melissa Singer
Editorial
Aviation
Consumers pay the price as Bonza fights to survive
The cloud hanging over the future of Bonza makes it clear more must be done to encourage new players in Australian aviation – and to support them.
- The Herald's View
Opinion
How To Poison a Planet
New consumer laws needed to protect us from forever chemicals
The federal government must address the hole in the consumer law and make it illegal to sell unsafe products.
- by The Herald's View
The fight brewing over the beer giants that have captured the Australian market
The assistant competition minister says Australians are “paying too much for a schooner” and independent brewers say the consumer watchdog should investigate.
- by Rachel Clun
Consumer watchdog refuses to certify green labelling scheme
The ACCC has not certified a key federal government program used by more than 500 companies to promote their environmental credentials.
- by Sumeyya Ilanbey
Uber is winning the rideshare war, but our addiction to the app may backfire
Despite years of controversy and frustration, Australians can’t seem to get enough of Uber. Transport industry insiders and competition experts warn consumers will be left paying the price.
- by Sophie Aubrey
Watchdog cracks down on Glad garbage bags ‘greenwashing’
The manufacturer of Glad garbage bags faces potentially millions of dollars in penalties after the consumer and competition watchdog launched legal action over false claims some bags were made partly from recycled ocean plastic.
- by Sumeyya Ilanbey