Telecommunications
Updated
Executive shake-up
Optus appoints NBN boss as chief executive six months after outage
After nearly a decade at NBN Co, Stephen Rue will take on the job of repairing Optus’ reputation.
- by David Swan
Latest
Government pledges triple-zero reforms after Optus outage
Communications minister Michelle Rowland says she will accept all recommendations from a review into the effect of last year’s national Optus outage on the triple-zero system after lives were put at risk.
- by David Swan
Telstra lifts lid on ‘unacceptable’ triple-zero outage
CEO Vicki Brady says basic errors were behind the outage that left more than 100 Australians unable to contact triple zero, including one man who passed away.
- by David Swan
Exclusive
For subscribers
Concerns for triple-zero services amid 3G shutdown
The government has written to the chief executives of Telstra, Optus and TPG amid fears nearly 1 million Australians may be left unable to contact triple zero.
- by David Swan
Singtel surges after report of $16 billion Optus sale talks
Singapore’s largest carrier gained as much as 4.2 per cent before it was suspended from trading pending an announcement.
Exclusive
Optus
Optus’ network boss quits four months after outage
The departure comes after an outage that affected 10 million customers, and while the company is still scrambling to find a new CEO.
- by David Swan
ACCC cracks down on fake specials, dodgy online claims amid cost of living pressures
The chair of the competition and consumer watchdog has put supermarkets, airlines, banks, telcos, ecommerce players and digital platforms on notice.
- by Jessica Yun
Optus pays $1.5 million fine for emergency service breaches
The company has apologised after more than 200,000 customers were left at risk because it failed to upload information to a database used by emergency services.
- by David Swan
Exclusive
Scams
New regulations ‘will open the floodgates’ on SMS scams
Telstra, TPG and Optus are on a rare unity ticket fighting against proposed changes they say will lead to more SMS scams.
- by David Swan
How Swifties sucked up 15,000 hours of video data
Telstra says it has been grappling with unprecedented demand from Taylor Swift fans as the telco prepares to announce new network features at Mobile World Congress this week.
- by David Swan
Opinion
For subscribers
Telstra has had its Alan Bond moments from Optus. What now?
Telstra won’t be lucky enough to see its rival telco trip up again in the near future, so it’s unlikely to get any more free kicks for its mobiles business.
- by Elizabeth Knight